Full Care Services

Protea Care provides high quality care throughout the Garden Route area, giving you the precious moments back.

Home Care solutions for your needs

Choosing a care agency is not easy, especially when there are so many options to choose from. Protea Care takes the stress out of securing care and making sure you get what you need is made our top priority. Not only will you receive a dedicated, qualified and trustworthy caregiver, you will also receive your own dedicated care manager to manage your placement and be your point of contact.

Dementia Care

A diagnosis of dementia or parkinsons can be a very scary prospect for the family and friends as well as the individual and we recognise that reliable information is vitally important in helping people to make informed decisions about their current or future care options. Our dementia care is centred around person centred care and support, enabling your care to slot in around your life and your goals. We aim to maximise choice, control and independence as much as we can. No choice made about me, without me.

Why live in Dementia Care?

Family members live too far away to provide the support needed. They may be concerned about their relative’s day-to-day welfare, their ability to look after themselves and their safety. The person has been assessed as needing professional care, but doesn’t want to go into a care home and a domiciliary service isn’t sufficient for their needs.

Spine & Bowel Care

A spinal injury can be devastating for anyone, whether young or mature, this type of injury can lead to complete or partial paralysis. An unfortunate circumstance of a spinal injury is the requirement of a complete care package tailored to your individual needs, which may require 24 hour continence and bowel care, as well as mobility, feeding and more. Depending on how your spinal injury has affected your life, we can ensure our professional and trained staff are able to remain with you, supporting you to live your life how you wish.

Why live in Spine and Bowl?

A person in the midst of their career or education is injured and requires the support to continue these life choices

We ensure we get to know every person we support, so that we are able to provide optimal home care support – personalised to their individual needs, preferences and interests. And, by having one live-in carer (on a placement of up to 12 weeks) rather than many different care workers, our staff can really get to know their client and form a meaningful and supportive relationship with them

Complex Care

Complex care is person-centred support for someone living with a chronic condition.

Complex care is a type of healthcare and support given to people who have chronic or long-term health conditions who need extra help to manage their symptoms and daily tasks. Examples of such conditions include neurological disorders, disabilities, injuries, and sometimes the use of feeding tubes.

Complex care differs from general domiciliary care because it usually involves medical intervention of some sort, and can also be provided if someone requires nursing care.

Companionship

Emotional support can be required for a multitude of reasons and we are here to provide you with the exact care you wish to have. Whether you have lost a spouse, reached retirement or are living with illness or injury which you require help to manage, we can assist.

Why Live in companionship care?

To assist with transport and a friendly face to a from meetings, support groups, appointments, social events and church. Living with a serious condition such as diabetes, learning disability or mental health condition. To provide a caring environment, encouraging activity and independent living.

Frail Care

Frailty can be complex and fluctuating; identifying someone as frail is not always easy and will require the skills of an experienced clinician. Frailty may be tested in a variety of ways, to best try and identify how someone needs support. These tests may be done in hospital, a care home or the person’s own home.

If someone has been identified as frail, they will need some level of frail care to help them manage everyday tasks, such as meal preparation, personal care and mobility support. The risk of falls can cause some older people to become isolated and inactive, which can have an effect on both physical and mental wellbeing.

Having a home carer supporting you with day-to-day tasks can mean a welcome visitor, as well as someone who will enable you to live your best life. What’s more, they will encourage you to be as independent as possible, celebrate your successes with you and hopefully soon become a friend.

What can I expect?

At Protea Care we understand and acknowledge that information is key to your health and ongoing wellbeing. For that reason we start our partnership with all the information you require. We will first go through your options with you and how we can help. This phone call will go through all your care requirements and current medical condition, we will also go through what you want out of your care.

We would then arrange a face to face meeting with you and your loved ones, if required, to go through your day to day requirements, care plan and options of carers. We do our best to match our carers with you, to ensure positive working relationships.

If you would like a carer who enjoys the company of dogs, we will do our best to make this happen. Once all parties are happy with the information and process, we will then go through the cost involved in your care and ongoing requirements to then finally introduce you to your carer, ensuring you are both happy but most importantly feel safe and heard.

Moving forward, your dedicated care manager will be in regular contact with you moving forward and you will receive our out of hours emergency contact details and any further information. Throughout our partnership, we will communicate with your medical practitioners should you wish, ensuring nothing is overlooked.

“No decisions made about me, without me. No conversations about me, without me”

All our carers are trained and with a head office team of qualified nurses and professionals we put you and your loved ones first. Whether you would like to learn something new, start or return to living your life how you choose, be able to work or study or continue your day to day routine we are here to make it possible.